Shipping policy
Shipping Policy
Last Updated: September 22, 2026
Reel Deals Gear works to process and ship orders as quickly as possible.
Estimated Delivery
Orders are generally expected to arrive within 7–10 business days after the order is placed.
Delivery times are estimates and are not guaranteed.
Orders may be shipped using USPS, UPS, FedEx, or another available carrier or shipping service depending on the product, destination, fulfillment location, and service availability.
Carrier delays, holidays, severe weather, address issues, fulfillment delays, and other circumstances outside our control may affect delivery.
Order Processing
Orders are processed on business days, Monday through Friday, excluding holidays.
Orders placed on weekends or holidays may begin processing on the next business day.
During periods of unusually high order volume, processing may take longer.
Tracking
Tracking is provided on every order.
Once tracking information becomes available, it will be sent to the email address provided during checkout.
Please allow time for the carrier's tracking system to update after a shipping label or tracking number has been created.
Expedited Shipping
Customers may have the option to upgrade to expedited shipping for an additional $4.95.
When expedited shipping is selected, we will upgrade the shipment to a faster available shipping service when possible.
Depending on availability, this may include services such as USPS Priority Mail, USPS Priority Mail Express, UPS, FedEx, or another expedited shipping service.
Expedited shipping does not guarantee delivery by a specific date.
Actual delivery timing depends on:
- Order processing
- Product availability
- Fulfillment location
- Destination
- Carrier availability
- Weekends
- Holidays
- Weather
- Other circumstances outside our control
Expedited shipping charges are non-refundable once an order has shipped.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Please carefully review your address before completing your purchase.
If you discover an error, contact us immediately at:
We cannot guarantee that an address can be changed after fulfillment has begun.
Incorrect or Undeliverable Addresses
If a package cannot be delivered because of an incorrect, incomplete, or invalid address provided by the customer, additional shipping charges may apply to resend the order.
Lost or Delayed Shipments
If your tracking information indicates that your package is significantly delayed or appears to be lost, contact us at:
We will assist with investigating the shipment and determining the appropriate next step.
Damaged Shipments
Please inspect your order when it arrives.
If merchandise arrives damaged, contact us as soon as possible at:
Please include:
- Your order number
- A description of the issue
- Photographs of the merchandise
- Photographs of the shipping packaging when available
United States Shipping
Unless otherwise specifically stated at checkout, our current offers are intended for delivery within the United States.
Customer Service
Customer Service is available:
Monday–Friday
9:00 AM–5:00 PM Eastern Time
Email: support@reeldealsgear.com
Business Information
Reel Deals Gear
Operated by Digital Adventures Club LLC
30 N. Gould St. Ste R
Sheridan, Wyoming 82801
United States
The address above is our corporate mailing address and is not a merchandise return address.
For returns, please contact Customer Service first to receive an RMA number and the correct return shipping address.